Why can't I see the Shopping Cart ? What is happening?
Please update your browser - there are security updates all the time which also affect the browsers. This is to ensure your shopping experience is safe. There is a known issue with Internet Explorer 10 and older versions - which definitely requires updating of the browsers to 11 and above. If you need help with this or aren't having any luck - please don't hesitate to ask us for assistance ! click HERE to contact us.
Coupon codes are used during sales and for redeeming prizes. They are different from Gift Certificate and Rewards codes. These codes are usually only about 5 characters long such as "WPG20" or "CANCON10". Please see below image for where you place the code;
Gift Certificates are received either from Reward points or from wonderful family or friends :) They are ALWAYS 12 characters long such as "Z3J6-HBTM-JF76". Please see below for where you place this code;
What are Reward Points ?
When you sign into your account and purchase a product/s you earn 1 point for every $1 you spend. When you redeem them; every 20 points is equal to $1.
For example, if you place 100 points in the field below to be redeemed- you will receive a $5 credit which will go towards your next purchase. So when you make your purchase $5 will be taken off automatically! **make sure you are logged in under your own name!
These points will be automatically added to your account if you are signed in when you make your purchase. To see how many points you have, go to the "My Account" Tab at the top right of the Website, and click on the "My Rewards" link (see images). If you would like to redeem your points, follow the same steps to get to "My Rewards", enter the number of points you'd like to redeem and and click "redeem now". If you are unsure please email us on firstname.lastname@example.org or call us on 4353 3358.